Support


How to update Browser Care?

Go on the Mac App Store. When you are on the Updates tab, find Browser Care.
Click on the "Update" button on the right.

Press Kit

For inquires please contact us at info@browsercare.com.

How to use a promocode?

Go on the Mac App Store. When you are on the Featured, Top Charts or Categories tab, look at the right side “Redeem” and click there.
Enter the promo code. Click on “Redeem” to download the app.

Which OS X version works Browser Care?

Browser Care v. 3.0+ works with OS X Yosemite. Update your Mac to OS X Yosemite now, it's free.

Which browsers work Browser Care?

Browser Care works with Safari 8.0.6, Firefox 38.0.1, Google Chrome 43.0.2357.65 and Opera 28.0. If you have an older version I suggest you to update your browsers, they are free.

Why do I have to access to my disk the first time I open Browser Care?

Sandbox folder
Since June 1, 2012 Apple introduced new security measures related to the applications sold on Mac App Store. At the first start of Browser Care (v. 2.0+ Mac App Store version) it is necessary to provide access to the hard disk of your Mac in order to use the application. You only need to do this once.
Here more informations about Sandbox.
Sandbox folder

Why the icon in menu bar is disable by defaul?

Because with the icon in menu bar Browser Care can't start App Nap mode.
What is App Nap? App Nap helps you save power when you’re working with multiple apps at the same time. App Nap conserves valuable battery life by slowing the app down.
OS X Yosemite, Apple adds the new Today view in Notification Center. Browser Care has its widget that allows you to keep your browsers clean and under control. Now we suggest you to use it.

Browser Care 3.x crash during the use.

- Quit Browser Care.
- Open Terminal in Application > Utility.
- Copy and past:
rm -fr ~/Library/Containers/com.GiovanniMariaCusaro.Browser-Care
- Restart your Mac.
- Open Browser Care and if you want set preferences.

Browser Care doesn't check correctly the presence of browsers installed.

Check browsers (like Firefox, Google Chrome or Opera) are installed in the Applications folder, for example:
HD/Applications/Google Chrome
HD/Users/UserName/Applications/Google Chrome
A different place could compromised their operation as suggested by Apple.

The perfect bug report.

Send email to info@browsercare.com include the following information:
- What you were doing when the issue happened.
- If you could replicate it.
- Include any screenshots that might help us.
- Include the version and build number from "About Browser Care".
- Include the version of OS X.
We may need to get back to you for more information concerning the bug. Thanks for your help in making Browser Care a great app!

I have another question that isn't covered here.

Sure! Send us your question - info[at]browsercare[dot]com - and we'll answer as best as we can. We'll extend this FAQ as new questions pop up. Consult dictionary or if there's anything we can do make Browser Care better ask us a quick question on Twitter.